Without our leadership team, The Transition House would not be equipped to inspire brighter and healthier lives on a daily basis. We need someone to keep our operations running smoothly and ensure all needs are met for our clients and our team.
Luckily, we have Jennifer Dellasanta as our Chief Operating Officer to do just that! As a member of the TTH family for ten years, Jennifer has had an inspiring journey to get to where she is now. Check out what makes Jennifer such a great leader and human!
Q: What inspired you to work in this field? Was this always something you wanted to do?
A: I came into recovery in 2004 and had previously been in and out of programs. I had dealt with various behavioral issues myself and saw how people trying to get help were treated. We all deserve to be treated better, and I wanted to help. I stayed in recovery, went back to school, and obtained my degrees, certification, and licensure to help people just like me.
Q: Tell us about your work experience before coming to TTH. How did you end up where you are now?
A: I directed a women’s residential program that was part of a very large agency before I came to TTH. I was attracted to TTH because when I started, we only had two programs. It was a smaller agency, so I felt that it was truly client-centered, and I saw the quality of work being done. I also saw the potential we had to help more people in the community.
Q: Tell us about what it means to be Chief Operating Officer.
A: Being Chief Operating Officer is a big responsibility. I oversee all of our corporations in six different states and work alongside our amazing leadership team to ensure that we all stay operating smoothly. I also make it a point that we support our employees so that our clients get the best quality services.
Q: What is the most rewarding part of your job?
A: Seeing things come together. Whether that is seeing staff members who can now work through some of their own issues together, a new system we put in place, or starting a new program and getting it up and running. Seeing the overall outcome and the positive results with our employees, our clients, and our community is the most rewarding part of my job.
Q: What do you do outside of work that you really enjoy or are passionate about?
A: I love the ocean, so any chance I get to go there, I do! I also love spending time with my family and friends.
Q: What is your word of advice for anyone going through a rough time with their mental health during this pandemic?
A: It is okay to ask for help. Seeking help virtually or in person works at any time. Everyone deserves to be happy. If you are having a rough time, or just need to vent, and work through some feelings that you are confused about, having someone to talk to helps! Whether you decide to call us or someone you trust, take the step to be happy and live your best life!
Q: What are some coping mechanisms you partake in on a regular basis for your own mental health?
A: I use breathing exercises to center myself if I am feeling anxious or overwhelmed. Gratitude lists help immensely on days when I feel like things may not be going my way or when I realize I am quickly focusing on the negative things.
Q: What has been your most rewarding success story since your time working at TTH?
A: I don’t think there has been a “most rewarding” success story for me. Every person who comes in for help, either voluntarily or involuntarily, is a success story. Even if a client doesn’t graduate from our program, they hear at least one thing they can take with them to the next place in their journey to remember when they are ready to make a change in their life.
Another rewarding part for me personally is the employees that we work with and our leadership team. Without the amazing staff and leadership that comes together on a daily basis to truly live and act out our mission, we would not be where we are today.
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